ZINDISTORE PERSONAL DATA PROTECTION AND PRIVACY POLICY (IRAQ COMPLIANCE)

1. GENERAL INFORMATION ON DATA PROTECTION

As Manfath Al Tariq Co. (Zindi Store Global), headquartered in Erbil/Iraq, we place the highest level of importance on the privacy of our users and the security of their data. Within the framework of Article 40 of the Constitution of the Republic of Iraq (Privacy of Communication and Private Life) and the Iraqi Commercial Law, the protection of your personal data is both a legal responsibility and a corporate priority. This policy has been prepared in accordance with international e-commerce standards and local legislation.

2. INFORMATION AS DATA CONTROLLER

In accordance with Iraqi law, Manfath Al Tariq Co., as the Data Controller, will record, store in its systems, update as required by the service, and share your personal data with third parties within legal limits for the purposes explained in this text. Your data will not be used for any purpose other than the execution of our commercial activities and the improvement of the user experience.

3. METHOD AND DEFINITION OF PERSONAL DATA PROCESSING

Data shared by our users is processed by obtaining it through fully or partially automated means (website cookies, mobile application records) or manual means (call center, written forms) provided that it is part of any data recording system. Within the framework of Iraqi legislation and internationally recognized principles, any operation performed on data such as collection, storage, classification, and updating is considered "processing of personal data."

4. PURPOSES AND LEGAL GROUNDS FOR DATA PROCESSING

  • Execution of the Service Agreement: To fulfill the requirements of the e-commerce service we provide to our customers, and to ensure the supply and delivery of ordered products.
  • Legal Record-Keeping Obligation: To comply with commercial record-keeping, invoicing, and reporting obligations stipulated by the Iraqi Ministry of Trade and relevant regulatory bodies.
  • Payment Security: To prevent fraud within banking and electronic payment systems, establish transaction security, and apply Anti-Money Laundering (AML) protocols.
  • Legal Disputes: To respond to official requests from Iraqi judicial authorities, prosecutors, and security units within the legal framework in case of public safety concerns and legal disputes.

5. THIRD PARTIES AND ENTITIES TO WHICH DATA MAY BE TRANSFERRED

  • Infrastructure Providers: Our technology partners who ensure the technical sustainability of our website and database.
  • Logistics and Cargo: Local and international courier companies that perform the physical delivery of products.
  • Suppliers: Solution partners who may need to ship directly depending on the nature of the purchased product.
  • Legal Authorities: Judicial and administrative authorities authorized to request data under Iraqi laws.

6. DATA COLLECTION CHANNELS

  • Digital Environment: Membership forms, shopping screens, contact forms, user preferences, and IP records on zindistore.com.
  • Physical Environment: Business cards or printed forms shared with our sales representatives, branches, and during fairs or organizations.
  • Technical Tools: Cookies that measure website performance, pixel tags, and browser data.

7. STORAGE AND PHYSICAL/DIGITAL SECURITY OF DATA

Your data is stored on Erbil-based servers and high-security cloud systems within Zindistore. Software encryption methods and physical access control systems are implemented to prevent unlawful processing of your data, block unauthorized access, and provide protection against cybersecurity threats. In the event of a potential data breach, we commit to notifying the Iraqi local authorities and affected users immediately.

8. RIGHTS OF THE DATA OWNER (CUSTOMER)

  • To learn whether your data is being processed and to request detailed information if it has been processed.
  • To inquire about the purpose of processing your data and whether it is used outside this purpose.
  • To request the correction of incomplete or incorrectly processed data.
  • To request the deletion or anonymization of your data when the service agreement and legal storage periods have expired.
  • To object to situations where a result occurs against you as a result of the analysis of processed data exclusively through automated systems.

9. KEEPING DATA UP-TO-DATE

In accordance with the Iraqi Commercial Law, it is essential that your data be accurate for the validity of commercial transactions. It is the user's responsibility to update changes in their data via our website or to notify our customer service.

10. CONTACT AND APPLICATION

For questions regarding our privacy policy or to exercise your rights, you may apply to our headquarters in Erbil:

  • Company Title: Manfath Al Tariq Co. (Zindi Store Global)
  • Address: Erbil 120M Street Trade City NO:B14 ERBIL/IRAQ
  • Email: [email protected]
  • Phone: +964 751 229 2962

Zindistore reserves the right to change this policy depending on technological developments and updates in Iraqi law.

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